Privacy

We recognize and respect the importance of maintaining the privacy of our customers, registered members, gift recipients and users, and have established this Privacy Policy as a result. That is why we do not sell your data. Moreover, we do not share your data unless you volunteer that data and there is a valid business purpose to do so, such as to process your order, provide customer service, or enhance your shopping experience.

Security Pledge

At Magical-culture.com, our goal is to make your shopping experience safe, convenient, and worry-free. We have privacy and security programs that work to secure every transaction made at Magical-culture.com.

All your personal information is protected by our Secure Server Software (SSL) which fully encrypts and protects all your personal data (name, address, credit card number) so that it can not be read by anyone over the internet.

What information do we gather?

Depending on how you choose to interact with us and share your information with us, we may collect some or all the following types of information:

  • Your name, address, telephone number, email address.
  • Billing information (credit/debit card number, expiration date, CVV code, alternate or additional billing information and billing address).
  • Interests, gender, and birth date.
  • Products purchased and occasion type (for example, Valentine’s Day).

How do we collect information from you?

We collect information through our website, emails, mail, fax, telephone, mobile devices and applications and social media applications (such as our Facebook App) including when you:

  • Visit our website and use our Service.
  • Place an order.
  • Participate in our forums, surveys, contests, sweepstakes, promotions, content submissions, chats, bulletin boards, discussion groups, requests for suggestions, and membership registrations.

The information may be provided directly to us by you when placing an order or participating in a survey, etc. or as is true of most websites, we gather certain information automatically.


What if I choose not to give you my personal information?

You are not obligated to provide us with your personal information. However, if the personal information is necessary to supply goods or services to you under a contract or an order between you and the Company and you do not give us your personal information, then we will not be able to enter that contract or honor that order for goods or services.

We may provide you with the ability to log into our Service using a social media account, such as Facebook Connect. We do not control the activities of such social media services and have no control over the data they collect or their privacy practices. You should review their privacy practices before using any such social media service.

Is it safe to use my credit card on your site?

Yes, Magical-culture.com takes the security of our customer's information very seriously! Our website is PCI-compliant, uses SSL technology, and encryption techniques to ensure it is safe and secure to shop in our site.


I haven't received my order; how do I check my order status?

Check the USPS website for your online order status. This is they LINK.

USPS.com® - USPS Tracking® 

I returned an item that I purchased, and I have not received my refund. How long do I need to wait to receive my refund? 

Credit card refunds can typically take 3-7 business days to appear on your account (depending on your bank). Your credit will appear against your original form of payment. PayPal refunds can typically take 3-7 business days.

Please contact us at info@magical-culture.com. If you have any feedback or suggestions as to how we could improve the accessibility of this website.